What is your returns policy?
We normally don’t accept returns and exchanges when products are in good condition, but we will accept them with shipping at the customer’s expense.
We accept returns within 7 days of delivery.
Request a return or exchange by contacting us at firstname.lastname@example.org
What if my product is damaged or doesn’t arrive?
If you have received a damaged item, please contact us at email@example.com within 7 days.
Any order returned to our warehouse due to unsuccessful delivery attempts will be shipped at the customer’s expense.
How do I cancel an order?
Order cancellations must be submitted within 24 hours of the order confirmation.
We do not accept cancellations on already shipped items or items that have been delayed in the shipping process.
To cancel an order, email us at firstname.lastname@example.org with your order reference.